Please log in to your online account at www.saracens.com and check your contact information and marketing preferences. Go to Account Settings > Profile and payment methods. Check that we have the correct email address, then scroll down to Authorisation at the bottom of the page.
If you are subscribed to receive emails from Saracens, your email address may have been suppressed in our marketing system. This can happen for several reasons – either it’s been requested at some point, or the email address has soft-bounced multiple times so our marketing system has automatically suppressed it. Soft bounce-backs can happen if the mailbox is full, or if there’s a problem with the receiving server.
To avoid your email address becoming suppressed, it is important that you regularly open the emails we send you.
To check if your email address has been suppressed and to have this changed, please contact Supporter Services on firstname.lastname@example.org.