Accidental transfer to the wrong contact
Digital tickets cannot be recalled via the Saracens Ticketing app. You will need to ask your friend/guest to transfer the mobile ticket(s) back to you.
Accidental transfer of the wrong ticket(s)
Digital tickets cannot be recalled via the Saracens Ticketing app. You will need to ask your friend/guest to transfer the digital ticket(s) back to you and then transfer the correct ticket(s).
I cannot reach my friend/guest
If you are unable to contact your friend/guest you will need to Submit a Request to Supporter Services or come to the Ticket Office on event day. You will be asked to show ID and be able to provide your mobile phone number. The Ticket Office is located at Gate B and opens 2.5 hours before kick off for Men's games. There is no on-day Ticket Office for Women's games so you must contact us in advance of the game day with any issues.