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Ticketing help

Questions regarding ticketing at Saracens

Digital Ticketing Help

  • What is the Saracens Ticketing App?
  • How do I access my digital season ticket for the 2025-26 season?
  • How will my match tickets be delivered?
  • I not received my SMS confirmation code or email address verification code - what should I do?
  • I can't see my digital tickets in the Saracens Ticketing app - what should I do?
See all 13 articles

Match Tickets

  • How will my match tickets be delivered?
  • How do I book Family tickets for Men's games?
  • International Ballot additional Terms and Conditions
  • Does Saracens offer any discounted match tickets?
  • Disabled Companion and Concession Eligibility
See all 12 articles

Seasonal Memberships

  • How do I amend my Direct Debit details for my membership renewal?
  • Can I pay for my Seasonal Membership using Direct Debit?
  • How do I renew my Seasonal Membership?
  • How can I forward my season ticket to a friend? (Step-by-step visual guide)
  • What games does my Men's Seasonal Membership include?
See all 14 articles

My Ticketmaster Account

  • How do I forward my season ticket to a friend for one match only? (Step-by-step text guide)
  • How do I resell my Seasonal Membership seat on Ticket Exchange?
  • How do I create My Network?

Saracens Rewards

  • Where can I spend my Saracens Rewards points?
  • Do you have a voucher I can download to give as a gift?
  • I have an Under 16 / Under 24 Season Ticket but want to bring an Adult / Over 65 to one of the games - can I pay to upgrade my ticket?
  • Why can't I buy Under 16 tickets on their own?
  • I need a VAT receipt for my ticket purchase – how can I request this?
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