Ticketing help
Questions regarding ticketing at Saracens
Digital Ticketing Help
- What is the Saracens Ticketing App?
- How do I access my digital season ticket for the 2025-26 season?
- How will my match tickets be delivered?
- I not received my SMS confirmation code or email address verification code - what should I do?
- I can't see my digital tickets in the Saracens Ticketing app - what should I do?
Match Tickets
- How will my match tickets be delivered?
- How do I book Family tickets for Men's games?
- International Ballot additional Terms and Conditions
- Does Saracens offer any discounted match tickets?
- Disabled Companion and Concession Eligibility
Seasonal Memberships
- How do I amend my Direct Debit details for my membership renewal?
- Can I pay for my Seasonal Membership using Direct Debit?
- How do I renew my Seasonal Membership?
- How can I forward my season ticket to a friend? (Step-by-step visual guide)
- What games does my Men's Seasonal Membership include?
My Ticketmaster Account
Saracens Rewards
- Do you have a voucher I can download to give as a gift?
- I have an Under 16 / Under 24 Season Ticket but want to bring an Adult / Over 65 to one of the games - can I pay to upgrade my ticket?
- Why can't I buy Under 16 tickets on their own?
- I need a VAT receipt for my ticket purchase – how can I request this?