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  3. Digital Ticketing Help

Digital Ticketing Help

Mobile Ticketing

  • The QR code on my digital ticket keeps moving - is there a problem?
  • How do I access my digital season ticket for the 2025-26 season?
  • How do I forward my season ticket to a friend for one match only? (Step-by-step text guide)
  • How will my match tickets be delivered?
  • What is the Saracens Ticketing App?
  • I not received my SMS confirmation code or email address verification code - what should I do?
  • I can't see my digital tickets in the Saracens Ticketing app - what should I do?
  • Why is the QR code not displayed on my digital ticket in the Saracens Ticketing app?
  • How do I transfer a digital match ticket?
  • I transferred a digital ticket but the recipient says it has not arrived - what should I do?
  • My friend is not appearing on my phone in "contacts with App" - what should I do?
  • I getting "Connectivity Error" when I try to transfer my tickets - what should I do?
  • Can I take a screenshot of a ticket and pass it on?
  • Can I recall a transferred ticket?
  • I have a new mobile number. How do I change it in the Saracens Ticketing app?
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